Shopify
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Keep relevant records aligned between a CRM, portal and internal application.
Connect your systems without duplicate data entry.
An API integration lets existing applications exchange data without retyping it. Tixer assesses how your CRM, ERP, accounting or custom software can connect and which system remains authoritative. The capabilities of the systems involved determine what is feasible.
Built around your work
CRM → Tixer → ERP
From customer records and orders to status and invoicing: every data flow has a clear source, destination and check.
What information can flow?
The most useful integration follows the process. First we establish which information is needed and which system remains authoritative.
Orders and invoicing
Pass a confirmed order to the system responsible for the next step.
Stock and status
Show current information wherever staff or customers need it.
Reliability is part of the integration
An integration is only useful when problems are visible. We design exchange with validation, logging and a clear recovery path.
Check the API or exchange method first
Define data and access boundaries
Expose errors and missing information
Track changes in connected systems
From assessment to managed exchange
We review documentation and sample data, agree on fields and rules, build the connection and test failure cases. The connection then becomes part of ongoing maintenance.
Inventory systems and data flows
Define fields, direction and exceptions
Test with real processes
Monitor and adjust after launch
Example: handing over an approved order
Imagine an approved order needs to move from an internal application to accounting software. First agree which information is required and which system owns customer records, amounts and status.
A missing customer reference needs correcting before the order is sent. If no confirmation arrives, first check whether the receiving system already processed the order. Sending it again without checking can create duplicates.
Start only after approval from the person authorised to release the order
Validate the customer reference, required fields and unique order reference
Send the order and record the reference returned by the receiving system
Show confirmed delivery or flag an error for follow-up
What limits an integration's capabilities?
Connecting systems starts with access and documentation. An API does not automatically expose all records or actions; restrictions vary by supplier and subscription.
Access and available fields
An API may be read-only, exclude certain fields or require additional permissions. An integration cannot be promised without a reliable exchange method.
Speed and synchronisation
A webhook can announce a change; scheduled retrieval introduces a delay. Request limits and outages also affect how current the data can be.
Different data models
Fields, statuses and customer references can mean different things. When both systems accept changes, agree which source takes precedence and who resolves conflicts.
What Tixer has connected and migrated in practice
For Villa Vintour, Tixer connected the website to an external booking provider that keeps availability in sync with Booking.com. The provider handles coordination between booking channels. Available data and actions depend on what that provider supports.
OriginArt had a different constraint: its original archive ran on one computer and did not allow new fields. Tixer built a migration and cleanup tool for a staged transition while the old database remained available. This data migration enabled a controlled move to the new browser platform.
Villa Vintour: website and booking calendar
Read how a booking provider keeps availability in sync with Booking.com.
Read the case: Villa Vintour: website and booking calendarOriginArt: data from a local system
Read how existing records were cleaned and transferred in stages.
Read the case: OriginArt: data from a local systemFrequently asked questions
Clear answers to common questions.
Can you connect systems without an API?
Sometimes a reliable import, export or another supported interface is available. File exchange can work when periodic processing is sufficient. Without safe access to the required data, an integration may be limited or infeasible; we investigate this first.
Is an API integration always real-time?
No. It depends on webhooks, request limits and the capabilities of both systems. Sometimes changes are retrieved periodically. We agree which delays the process can tolerate and how failures are followed up.
What does an API integration cost?
The investment depends on available interfaces, field mapping, data direction, validation and failure recovery. A documented API needs a different approach from a restricted export system. We define scope, maintenance and price after assessment.
What is an API integration?
An API integration lets two software systems exchange information automatically according to agreed rules.
Which systems can you connect?
That depends on their capabilities. A usable API, webhook, export or another reliable interface is needed, which we assess first.
Can data move in both directions?
Yes, if both systems support it and the source of truth for each piece of information is clear.
What happens if a system is unavailable?
An appropriate integration records errors and can use retries or a recovery process. The precise approach depends on the workflow.
Can you take over an existing integration?
Often, yes, once we've reviewed its technology, documentation, access and the versions of the connected systems.
Which systems should work together?
Tell us what information is still moved by hand, and we'll assess what's feasible.