Contact about your data
Send your privacy question or request to Tixer.
Explore: Contact about your dataPrivacy on tixer.be
This page explains what information Tixer processes through this website, why and how to ask questions. Last updated 19 October 2026.
Built around your work
Clear information about your data
Privacy questions? Use our contact page.
Information you provide
When you use the contact form, Tixer processes your name, email address, company name, selected topic and message to respond and discuss a possible software project. If your enquiry concerns a possible project, we take these steps at your request before a possible contract (Art. 6(1)(b) GDPR). For other questions and for following up on your enquiry, we rely on our legitimate interest in answering questions and getting in touch with new clients (Art. 6(1)(f) GDPR). Your name, email address, topic and message are needed to reply; your company name is optional. A captcha helps prevent abuse and automated submissions, based on our legitimate interest in protecting the website and our inbox (Art. 6(1)(f) GDPR). We do not sell personal data or use contact details for advertising profiles.
Website and source information
Even without cookies, we count every page visit on our server from the request your browser sends anyway: the page and its title, the referrer and campaign, the type of browser and device, your language setting, your country, region or city, derived from your IP address, and the internet provider or hosting company you connect through. We use this and other technical details of the request to keep bots out of our figures. To count visits and sessions, we turn your IP address and browser (user agent) into a pseudonymised identifier that changes every day; we do not store your IP address itself, and nothing is stored in or read from your browser. We do this based on our legitimate interest in understanding how our website is used (Art. 6(1)(f) GDPR); you can object to it. With your consent, we also use analytics cookies. The legal basis is your consent (Art. 6(1)(a) GDPR and Art. 10/2 of the Belgian Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data). You can withdraw it at any time using Cookie preferences at the bottom of the page, without affecting processing before that. With your consent, a cookie recognises your visits and we also measure how long you stay on a page and how far you scroll, clicks on buttons and links and use of the contact form, your screen size and time zone, technical errors and how fast the website loads. All of this data is pseudonymised. We use no advertising cookies and do not record sessions. Necessary cookies remember your language for up to one year and your cookie choice for six months. Analytics cookies retain a visitor identifier for up to one year and recognise a session for up to 30 minutes of inactivity. If you accepted analytics cookies, your browser remembers during your visit which page or campaign brought you here, and we receive it with an enquiry. Otherwise we only receive the page you send the form from.
Retention and providers
Contact messages are retained as long as needed to answer and follow up on an enquiry, or longer when legally required. We retain website analytics for up to 24 months. We make no automated decisions based on this data. Access is limited to people and technical providers supporting the site, security and message handling. The website, the captcha, the sending of contact messages and our analytics service, including all storage of analytics data, run on Cloudflare, which acts as our processor. Because Cloudflare, Inc. is based in the United States, data may be transferred outside the European Economic Area. This relies on the European Commission's adequacy decision for the EU-US Data Privacy Framework and, where that does not apply, standard contractual clauses. Contact messages arrive in our mailbox at Infomaniak Network SA, which acts as our processor and stores the data in Switzerland. The European Commission has adopted an adequacy decision for Switzerland.
Your rights and contact
You can ask what personal data Tixer processes about you and request correction, deletion or restriction where the law permits. Data you provided yourself that we process based on consent or a (possible) contract can also be requested in a common format or transferred to another party. You may object to processing based on legitimate interest. You can withdraw your consent for analytics cookies using Cookie preferences at the bottom of the page. Get in touch through the contact page. You can also complain to the Belgian Data Protection Authority. Controller: Tixer, Dijkstraat 42, 2480 Dessel, Belgium, VAT BE0791492680.
Frequently asked questions
Clear answers to common questions.
What information does the contact form send?
Your name, email address, company name, selected topic and message are used to answer your enquiry.
Does tixer.be use advertising cookies?
No. With your consent, we use analytics cookies to improve our website. Decline, and we only count your visit on our server, without cookies. Necessary cookies remember your language and cookie choice. You can change consent using Cookie preferences in the footer.
When is attribution information sent?
Only when you submit the contact form. With analytics cookies, that is your first landing page, referrer and campaign parameters; without them, only the form page and an external referrer.
How long are contact messages kept?
As long as needed to answer and follow up on the enquiry, or longer when the law requires it.
How can I exercise my privacy rights?
Get in touch through the contact page. You may also complain to the Belgian Data Protection Authority.
A question about your data?
Use the contact page for access, correction or another privacy question.